![]() The e-bike function makes the world flat and is an absolute must: i ride 40 minutes uptown to work with no sweat and no huffing puffing. But that is perhaps why it rides extremely smoothly and effortlessly in NYC and feels indestructible. My bike was assembled via Velotooler and Steven even advised on details which the mechanic had missed.Ī few more words on the bike itself: it looks big and weighs a lot. I found it reassuring to know that my bike dealer was available to guide my choices, and cared about my user experience. Therefore, I recommend that anyone interested in the bikes should get in touch for personalized advice before placing an order. He is direct about addressing any doubts and makes sure that all the details are thought-through. Steven had been extremely helpful in fine-tuning the details of the bike to my satisfaction. I am a seasoned rider but completely ignorant about the technicalities of the bike. Soon I discovered that Azor is unique in making e-bikes in the retro omafiets look that I liked, which is how I arrived at this company. So a classical Dutch omafiets was an obvious choice. It was important to me that biking did not interfere with my professional wardrobe of skirts and heels. That was until Covid hit and I was somewhat forced to rethink my mode of transportation. I had been toying with the idea of owning a bike in New York but having tested my commute a few times on citybike, I was not convinced that I should bother to have a bike around. Thank you Steven and thank you American Bicycle Company, it has been a pleasure working with you. Camera and lenses in my backpack, and I am off on my favorite birding trails. I love my e-bike, it lets me get to places where my old bones no longer can carry me. We had things working five minutes later. Sent an email to Steven, and while hoping to get a response soon within our normal 8-hour time difference he called me on my phone one minute later. Problem though: I could not get my gear selection to switch from ‘auto’ to ‘manual’, a requirement here in the Rocky Mountains. Placed an order and my e-bike arrived at exactly the promised date, all packed up and shipped from Holland to Colorado. Steven from American Bicycle Company responded immediately to my initial email inquiries, and even stopped me from ordering a frame that would have been too big for me. ![]() Out came American Bicycle Company, they do it all! The idea of having my brothers in Holland buy an e-bike and ship it here led to an internet search “what is involved in ordering, transport, customs and other paperwork”. This old Dutchman in Colorado just could not find an e-bike to my liking and with my required comfort level here in the U.S. I look forward to many years with this bike. But, again, this is not a problem with the bike but an idiosyncrasy of the Shimano system. It would also be nice if I could turn the system on from the control panel and not just the battery. I would like an indicator on the handlebar control panel that tells me whether my lights are on or off. My only subtle gripe is not with the bike as such but with Shimano. This bike is absolutely a car replacement for those who want it to be. I have transported over $100 of groceries, including 2 gallons of milk on the front rack without any issue. The front and rear racks carry an unbelievable amount of things. The double-sprung saddle is a dream to sit in for hours at a time. The 28″ tires provide a smooth and stable ride, even though they do take a bit of adjustment to their size and ride style. Lastly, the riding experience is fantastic. You will be served well with either the Shimano or Enviolo drivetrain, but the stepless shifting is delightful on an e-bike. It made me ashamed of my countrymen that we do not build bikes like this here in the United States. These machines are seriously built to last a lifetime. Everything not coated is stainless steel. The frames are powder coated, not just painted. The manufacturing technique and quality of materials is beyond compare. I asked so many questions about all the details of this bike, they were gracious and generous with their time and attention toward me, answering all my questions and concerns. What can be said about the whole experience with Steven and Xander? I will admit that I was a constant nuisance to them throughout the research and purchasing process of my Dutchie.
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